I ordered $50 worth of gift certificates in early Dec. as a gift. As they are a local company, I thought I would receive them within 1-2 days. I didn't. I l left for vacation and stopped my mail, thinking they would be in the mail when I got back, they weren't. I called the company asking about them and they said ""they are in the mail."" (Really 4 weeks later, you are just mailing them?) Another 4 business days and another phone call went by and I still did not receive them. At this point I figured if they can't even mail pieces of paper, how can they deliver hot food so I canceled the order and asked for a refund. That was a week ago, I'm still waiting for the refund to show up on my credit card. If I don't get my $$ back soon, I'm reporting them to BBB.
Pros: Nothing
Cons: Do not seem to know how to run a business
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