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miserable customer service and lots of excuses - Review by citysearch c | Coppell Florist

Coppell Florist

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miserable customer service and lots of excuses 1/11/2010

Botched delieveries for orders placed on Friday with a Saturday delivery deadline. Customers not contacted by florist to inform them and instead made excuses for the order not being processed. Customer had to make multiple follow up calls to recipient to ensure delivery was made. No effort was made on the part of the florist to make up for the errors and lack of customer service. Cons: can not deliver on time more
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