I have been a customer of Miramar Auto for over 13 yrs; 2 cars needing 5-6 major repairs (Timing belt, major wheel/axle repair, etc) and 2-3 minimal repairs (oil change, replace brake pads, etc). I have never felt ripped off by them until twice in the the past 6 months. Previously I felt I was getting a good repair at a good price w/ them. Now I KNOW I am making somebody's vette or boat payment each time I go there. W/in the past 6-mos I have taken the car there twice. On each occasion, I have been overcharged and treated by staff there as if I am stupid and cannot tell I am now being ripped off. When I pointed out that the cost of my last two repairs-a front axle rebuild and a clutch repair-together added up to about the current value of my vehicle, the owner laughed and said "Yeah, you're probably right." 6-mos ago I brought in the car for preventative maint and told the owner I did not want to spend an arm/leg on repairs. He winked and said, "We'll work something out." This later translated to a 2% discount on repairs (on a bill over $1000). Big Whoop!! Most currently I was offered a 5% discount on a $1000 repair bill; a $50 discount. When I asked if there were other discounts avail, the owner could only find an addditional 2% discount- a coupon deal for new custs, then griped because I didn't bring in a physical coupon. I say there are plenty of other AAA rated shops in mira mesa, possibly with less expensive boat or mortage pmts and want ur biz. This plc just wants $$$
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