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The WORST customer service - Review by citysearch c | Public Storage

Public Storage

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The WORST customer service 1/13/2010

Watch out!!! Go anywhere else but Public Storage. They raise rates consistently and constantly. If you become a long term customer/renter WATCH OUT. Within a couple of years your rates will increase by at least 50% - 60%. Here is the real KICKER: They WON'T honor any promotions for existing clients. Once you're in - Public Storage doesn't care or consider you important. Horrible experience. Pros: Clean, several locations Cons: constant rate hikes, bad customer service, poor mgmt more
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