I have visited Salon Bella Sorella twice, and I do not believe that I will be going back. My first experience was fine, but the cut was a bit bland. On my second visit, I tried a different stylist. I made my appointment for a Wednesday evening after work. When I called a week in advance to make my appointment, the lady was friendly and helpful. However, she failed to mention that the stylists who work on Wednesday evening prefer to leave before 8 pm, which is closing time. My appointment was at 6. I was running early and called the salon to see if I could come in at 5:30; the traffic was light that day. I was told "yes, that will be better for me."
Cons: Customer Service
more