First time going to this center and the last.
They have a VERY stringent late policy for patients about arriving 15 minutes early so that they can “pull charts” and that your appointment time is specific so that if you are late or miss appointment you will be charged, etc… They were 20 minutes late so I cancelled appointment… Reason was that they sometimes need to take extra time with other patients and that if it was me I would want them to spend the extra time…..
My response was that if is the case they should leave a little extra time between patients so that they can meet their appointment commitments…
The medical profession is the only industry that I know of that plans on overlapping “customers” so that they gain a high utilization and then charges customers that may be late or have to cancel…. They wonder why people do not feel “bad” for them….
Cons: They do not keep to thier appointment times
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