Not at all what we expected. Overall, I will say that the estheticians and therapists provided good service. The "opportunity" that we each pointed to at the end of our services was that the pampering experience the website described was not realized. For me, I don't know if it was the silk plants everywhere or the fact that they left me to sit next to a pedicure station on an uncomfortable bench for 45 minutes before my first service with no explanation for the wait, but I will not return.
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