My visit recently was to see Danita, who not only is the owner, but also a stylist. It took me a bit to get in with her because she is booked months out. However, from me leaving my number with the receptionist to call if there was an opening, I was able to get in sooner.
From my initial consultation on my hair and what I wanted, yes she actually talked with me before she even touched my hair, I could see why she was so busy. Very professional and not hesitant to let me know what my hair needed to be and stay healthy. She didn't try to over sell me product that I didn't need. Of the product that I did end up purchasing, the use and direction of how and when to use it was explained in detail. I was informed that if I had any questions after I left, to just call. That's reassuring to know that once I leave, I’m still welcome to call with questions or any concerns. This was told to me not only from Danita, but the receptionist as well.
As I was waiting for my hair to process, I noticed how everyone worked as a team and was very kind to me while I waited. More than one person asked how I was doing. There were no attitudes and I felt very welcome as the salon has a warm comfortable feeling to it.
I overheard some of the stylists talking about how they were going to some color/cutting classes. I inquired with one of them how often they get continuing education and they replied that Danita is very persistent about them as a whole, staying update to new product and techniques in color and cutting design. It's refreshing to know of the skill, but more than that, to hear the stylists in the salon talk positive about their employer. I don't know how many times I hear negative things about one's employer and how they don't care for their employees. This made me more aware of how things operated in the salon. There was a light, cheerful atmosphere that you could sense. It was nice and made me feel more comfortable with my visit.
I would highly recommend this salon, and any of their stylists, to anyone looking for a professional color or cut in the Indianapolis area. Although I've heard of people coming from Illinois and Ohio. Wow!
I must say that at the end of my visit I was informed that it would be a while to re-schedule with Danita, again as she is very popular. I can see why after my visit, but what really got my attention in a good way, was that she told me to try and get in sooner with another stylist. Imagine that, a stylist that had my well being as a priority, not her client list, bookings.
This salon, staff, and owner has opened my eyes up to the way a salon should be ran. I often tell people about my experience and know the phone number by heart 842-lush. That speaks in volume of what kind of place this is. You can be assured that if you ever have a problem it will be approached in a professional manner. I highly recommend Lush art of hair. Top notch!
more