I went there for a massage, the therapist, Jennifer, asked if there was anything I wanted focused on, I said my feet. The massage was so-so...not relaxing or nice at all...in fact I wished it would be over when it started and I didn't get much focus on my feet at all. After I paid and left, I received a call from the salon saying that they forgot to charge me for the "reflexology" session that I asked for and will charge my card $20 for that. I said I did not ask for a reflexology session at all, I just answered to the therapist on where I wanted the massage to be concentrated on. At the massage therapy that I usually go to...the feet is inclusive and part of the massage, and do a better job, not just the feet overall body and really listen to your concerns. In fact I have been to other therapeutic massage center and the feet is ususally included! I hate to write negative reviews, but I have had a bad experience previously here with massage and reception before...so I will not be returning. Haircuts are good here, but I have already cancelled my haircut appt....I do not want to return there ever. Regarding massage...OK, I learned my lesson, I'm only sticking with my favorite massage therapy center and therapist from now on! You would think a trained massage therapist would be all good...or a spa would be all nice...I have learned that that is definitely not so.... Originally went there, because I need to go to Eden Prairie once a week on Saturdays, so thought it would be convenient to get a haircut etc, there too..but I do not want to ever set foot there again, ever.
Pros: Haircuts are good
Cons: Bad massage,a surprise charge, snobby reception & environmen
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