We bought a door. Gave 50% deposit and never heard from him for 8 months. My husband went down to his showroom after we couldn't get in touch with him and had discovered he had lost his license 2 weeks before we signed our contract. My husband threatened to take product from the showroom if we didn't get our door. Mario called 3 different times over a 2 month time period with different stories of where our door was and he even made 2 appointments with an install time! We did get our door but of course we have problems with it. Upon installation the glass door couldn't be opened and numerous scratches down to bare metal. Mario assured me they would come back and fix the glass and scratches. Neither Mario nor his LICENSCED installers JAEDEN DEVELOPMENT - BRENT (GORDON) DIXON will come back to fix the door. This frustration doesn't even cover the extra expense we have incurred with additional drywall and stucco. This was a new build and since our door never came (keep in mind we ordered the door before we even had approval from the City, before we had even started construction!!!) we had to put another door in to move in and of course the final stucco and drywall have been completed. Now with our iron door it looks like we have done a 'remodel'. We are talking about a million dollar home!!!
Don't know if we will have to contact our atty (again) to get this right, but PLEASE, PLEASE, PLEASE DO NOT GIVE YOUR MONEY TO MARIO CUNEO (OLD IRON DOORS) AND HIS APPRENTICE BRENT DIXON!
If anyone would like to contact me about my experience, I would be happy to tell you more.
Toni Rucker
tmrucker@cox
Cons: MARIO CUNEO is a LIAR.
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