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Do Not Go Here - Review by citysearch c | Camera Solutions 2

Camera Solutions 2

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Do Not Go Here 9/14/2009

Recently I had my camera fall off my tripod into the sand. It was pretty full of sand so I called around to get estimates for cleanings. I was very unhappy to find out it was going to cost me quite a bit. But when I called Camera Solutions and explained my problem they told me it would only be $65 over the phone. When I went in I showed them how sandy the camera was and they took it in back for an estimate and they still quoted me $65 for the cleaning. When I showed up today to get my camera it was in a neat little plastic baggy. I paid and left. Thankfully I checked the camera in my car because it was STILL covered in sand. In every hole. The lens was still grinding. Sand was coming out of the edges. I walked back in and said "What EXACTLY was cleaned on my camera?" They cleaned "the outside" and the sensor. I explained AGAIN what happened to my camera and how thorough of a cleaning I needed. The man apologized and said there was a misunderstanding. He said he would credit my $65 to a better cleaning and charge me an additional $100!!! No. That is NOT what I was told and I am NOT paying another $100 on something that should be done. After fighting with him for a few minutes he gave me a full refund and said "well at least now you have a clean sensor." Bite me. Pros: Parking Cons: Misleading, Ripoff, Hard to find more
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