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Pep Boys bad mechanics or bad bussiness - Review by citysearch c | Pep Boys

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Pep Boys bad mechanics or bad bussiness 9/27/2009

I took my car to Pep Boys because my daughter did make a couple of phone calls and according to her that was the cheapest place for brakes ( I found later that is was very expensive). They give me an estimate of $170 for the front and $160 for the rear brakes. My bill was almost $600. They charge me $4.95 for brake oil and almost $100 for changing it. Shop fees, refuse fees, store fees, and more fees. I will write again tomorrow because we are having problems with the brakes the mechanic says that is nothing wrong with the brakes, we asked him did you road test the car and they said no, they only did a visual inspection. I told them that we pay a lot of money for those brakes and they need to fixed. They told me that I have to wait another day because the "master mechanic" is not there on weekends. This is the 5th day, maybe they will repair my car by tomorrow. I will keep you posted. SAM more
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