I think they are rude and little bully as well as very high rate charging repair place i ever experienced.
They screwed me up 2 times and then i started to learn and fix my cars. Their parts are reasonable price but if you don't know about cars and problems, they got you!!!
They robbed my mother and sister in different time and they recovered the money thru BBB. Thanks BBB.
9 out of 10 people who experienced pepboys will not go back to them.
State safety and emission yearly inspection is another way they rob people. They want replace all break pads,wipers blades etc,etc,even if they are in good condition. Next time if you suspect they are lying about it, take the car to any neighbor hood gas station and let them inspect it and most of the time they will say your brakes are in good condition!!.
I have nothing against them, but this is the fact about pepboys.
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