Best Buy is horrible. Geek Squad even worse in Sugar Land! Do yourself a favor and DO NOT go to Best Buy and/or Geek Squad in Sugar Land! They are rude (which is a direct reflection of Management) especially the short General Manager who is apparently got a napolean complex! As I sit here an write this, I've been listning to the phone ring for 3 minutes! Then it disconnected to only have to call back and hear the same! Too bad I bought the extended warranty plan with these blow holes! Now I have to deal with Geek Squad! This SUX!
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