As a business owner, I become very skeptical of reviews. Reviews can be unjust. And in fairness to Harpers they are EXCELLENT! I just vacationed on the Big Island and rented a 4x4 from harpers. There service was exceptional. Yes, they did bring out these rolling mirrors and ran them under the Explorer I rented. They had me watch while they did this. I then signed agreeing to the existing damage, and then we were off for a wonderful 5 day stay on the Big Island. When I returned Harper?s ran the mirror again and wrote down all the dent and, scrapes. They did state that these types of damage happen when people go off roading and if not repaired it will void out the car warranty. I as business owner was impressed with their handling and professionalism. I would recommend harpers to anyone who goes on vacation to the Big Island.
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