I actually never made it to the dealership because the phone call was chaos enough. The service writer did not understand the technical term of the services I needed. Although the prices were $100 less than my dealer it all seemed way to fishy. Also when I was on hold the phone was picked up several times and I was called random names,such as Beth and Mame, but the 3rd time I was put on hold no one ever returned. I canceled my appointment upon having to call back.
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