I called about boot repair. Was told to bring them in that evening and he would be there until 7. I showed up at 6 and waited while the employee helped the lady in front of me. Apparently she had dropped off shoes 3 weeks prior for a strap to be restitched. The shoes were still sitting on the repair table and hadn't been touched. When it was my turn, I was told the "shoe guy" had left early. When I called the next day, I told him I showed up the night before and his reply, "Oh, yeah." No explanation. I probed and he said he had "run out of work to do". That's funny... that other lady's shoes have been there for weeks! Don't take your work there. He never even apologized for me driving an extra hour out of my way to arrive and find him not there... when I had spoken to him only 2 hours before.
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