Possibly the worst customer service experience I have ever had, has been with CSI. Because I live in Covington and CSI contracts with the city, I was basically told I had no right to complain because I got my refuse collection for free – as though I do not pay city Taxes! The handling of the waste cans is unsanitary and they destroy the cans on a regular basis. I have forwarded my complaints to the city of Covington and the Kenton-County-Health-Department.
Pros: Nothing
Cons: Arrogant
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