I sent my Kodak Z8612 in for repair of a defective flash unit (flash was stuck half-way up and would not retract). They fixed that and they also repaired the auto-focus, it focuses a lot quicked then it used to; I didn't realize that was a problem, until I got the camera back. I sent the camera in on 8/22 and got it back on 8/28. It was properly packed, they even charged the battery for me. Great service, just glad it was still under warranty.
Pros: Prompt service done right
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