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Very bad experience - Review by citysearch c | Taylor Fine Portraiture

Taylor Fine Portraiture

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Very bad experience 9/25/2009

Oh, boy. Buyer beware on this one. I give Michael one star for good photos. Customer service is beyond awful. I placed two separate orders . Both times I had to call to find out it was in. The first time they couldn't find my order when I went to get it. The second time no one showed up for my scheduled appointment. But the biggest atrocity was that they charged me twice and then never refunded the double billing, nor did they seem to care. I didn't know they had done that, so of course I also racked up $40 worth of interest charges on that large order. Not only did they not refund the money but no one would even bother to return my cals or emailsl. I had to do a chargeback to get my money back. Very unethical business and person. Pros: Liked the photos Cons: Horrible customer service, unethical behavior more
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