Truly the ""Three Stooges"" of appliance repair. New absolutely nothing about repair...watching them try to diagnose the problem was almost comical. Ordered a part that didn't come close to fitting the unit....blamed the part house, American Home Shield, and every other involved party.
Had to hand the repair off to Sears Appliance Service. I'm guessing Sears gets a lot of business from these inept clowns.
Stay away...far away.
Cons: You name it....inept, poor customer service, etc.
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