I wouldn't even give this lot one star. I used to use the parking lot on Monroe and Desplaines until just a couple of days ago. I used the automatic pay station and didn't realize until after my debit card was processing that I pressed the wrong option and selected overnight parking which is $20. I usually select the day parking for $14. I brought it to the attention of the attendant on duty and he pretty much told me I was out of luck. Thanks guy! The least you could do is give me a # to call to get a refund. I know its only $6, but when your paying $14 a day it makes a big difference! The guy was so rude and I park there everyday. I'm paying your pay check!!
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