This store sells beautiful jewelry - some very cutting edge which I gravitate toward. However, the staff doesn't seem to grasp that they are a service business. I've been in several times - at times dressed nicely and other times straight from weeding the yard. I was treated very differently - depending on how I looked. I'm hardly a street person, but to say I was dismissed by the staff is putting it mildly. I once took a ring in the have it sized and the gentleman (my apologies to gentlemen everywhere) told me it hadn't been purchased at Lenox. I knew this to be absolutely false. Drove home. Got the box and sales receipt. Returned to Lenox. The ""gentleman"" didn't apologize for his mistake - nothing. I left and had the ring sized elsewhere. There are too many other jewelers in Fairfield County to have to put up with this.
Pros: Tasteful selection of jewelry
Cons: Staffed with snobs
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