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The worst Customer Service I have ever received!! - Review by citysearch c | Cohen's Fashion Optical

Cohen's Fashion Optical

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The worst Customer Service I have ever received!! 9/1/2009

Please do not ever use Cohen's Fashion Optical especially the one at the South Shore Plaza in Braintree. They clearly don't know what it means to provide great customer service and are not forthcoming with their customers. It's pretty sad when the Dr., who is the owner of the store, is arguing with a dissatisfied customer. Very unprofessional. Also their policy of ""they are right, the customer is always wrong"" is a great attitude to have. With all of the great optical places to choose from in the city don't waste your time or money on this place. Pros: Nothing more
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