I have two cars in the family. Both very good brands, both require HP or UHP tires.
I took first one to Farragut location to get set of tires. Price was decent but I paid more because they recommended a tire alignment although the car was relatively new.
I was suspicious about this but I went with it.
Then we took another car to get tires.
As soon as the car was taken on the road it show a serious wobble. We realized that they forgotten to balance the tires.
Then wobble persisted. They told us that car has to be aligned (this one was even newer car).
We checked with dealership and they told us that tires were bad. We asked them to replace tires.
They replaced tires but the wobble was still on.
So, they recommended us to buy more expensive tires which we finally did.
Then I tool my car for a tire rotation. They wanted to all kinds of services including alignment (?!, after I done one just few months ago). They also told me that tires are wearing too early due to the lack of rotation although this was my first rotation.
After I took the car from the shop it felt all messed up. It was noisy, grinding and sounded wobbly.
I took the car back but they were not helpful at all. They were trying to convince me that I have something wrong, so I had to just leave the store. They were very unhelpful.
I will now have to go to the dealrship and independent tire dealer to have this fixed up, so my tires will end up costing me double.
Pros: Low prices on high rated off-brand tires
Cons: Dishonest, incomplete, unprofessional
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