I was called at work by my mother telling me that she had a plumber at her home telling her that she needed a new water heater. My mother and father are in their eighties and have been making some very ""questionable"" financial decisions recently. I was very relieved (and quite frankly stunned) that they called me to tell me that they were considering buying a lifetime warranted water heater from Gillece and that the plumber in their home actually suggested that they call me to make sure that they were making a good decision. Needless to say, they did not need a lifetime warranty on anything, but I was very impressed with the fact that the plumber recognized that my Mom and Dad were not at their best when it came to financial decisions and suggested to them that they include me in the decision. Thankfully I was given the opportunity to review the different options for water heater replacement and make a decision to just choose the lowest warranty option since we are planning to move Mom and Dad in with us. I don't beleive all of the negative reviews that are posted on this review website. They must be being posted by either a jealous competitor or a disgruntled employee, because my experience with this company has been completely the opposite. Gillece was not cheap, but I wouldn't trust anyone else to deal with my vulnerable elderly parents and I will highly recommend them to anyone that asks.
Pros: Honest and caring company
Cons: A bit expensive but worth it
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