No samples for clients, unfocused service. I shop in many tile stores in NY and Brooklyn, e.g., Walker Zanger, Complete Tile, Nemo Tile, Artistic Tile, Classic Tile, Ann Sacks....and this store cannot compete in terms of service. Will NOT give them my $75-$100K/year tile orders because they do not have samples and do not have a good trade pricing program. In spite of that, their tile selection is very good.
Pros: a lot of interesting tiles in a small store
Cons: unprofessional
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