Tech spent 4 days and over 18 hours trying to fix our AC. I brought in a new company and they fixed it in 1 hour! I continually throughout the 4 days called to speak with the manager, and was greeted by rude receptionists, and the manager never returned phone calls until the end of the day. They continued to send the same tech who did not know what was going on, and denied my requests for a new tech, or additional techs. In the end the AC was not fixed, yet I was still charged a parts fee and service fee. This company never made any attempt to make better what they did wrong.
Cons: All
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