Teresa's boasts itself as a family restaurant, but my family found it just the opposite. As a celebration for my grandmother's 87th birthday, we decided to try Teresa's on a Friday afternoon at 430. When we arrived and told them we had a party of 11, they told us that they could not accommodate us. Mind you, they currently had two couples occupying two tables in their ""spacious dining room that accommodates up to 95"" (as stated on their website). After questioning their statement and pointing out the vast room left in the restaurant, the hostess finally called her manager who said the best they could do was put 8 of us at one table and 3 at another (we shouldn't have had to beg for a table). When we asked if they could push some tables together against the wall, she stated that they need to keep them open because they had reservations later (my Uncle saw on the sheet that the three reservations they had for that night weren't until 730, 2 hours after we would have been gone). Needless to say, we left immediately and had a wonderful meal at a restaurant down the street. I later learned on the website that they ""require"" reservations for 6 or more... Really? They want to turn away business when they are essentially empty? Poor policy and poor excuse. In 87 years, my grandparents have never been turned down at a restaurant, and they certainly never will for the rest of their lives, as none of us will waste our time at Teresa's again, an unprofessional and offensive business.
Pros: ?
Cons: they denied us service
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