I would give a zero if possible.
My neighborhood has a contract with S & S to have unauthorized cars towed from parking spots. When I called to have a car towed the woman on the other line was extremely rude, telling me it was ""not my lucky day"" and that the car would not be towed. I tried to explain that the spot is numbered and for use by owners only and that we have a contract to have those cars towed. She refused to have me speak to a manager or a tow truck driver. Very poor service.
Cons: Don't do their job!
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