We booked Instant Request for our wedding in September 09. We were told we would receive a DJ that had been to our venue and that would be experienced. We feel we didn't receive that. A number of things went wrong, including he didn't know how to use the microphone, we had to have my bridesmaid announce us, and I had to announce some of our dances, and most importantly, the DJ did not speak loud enough throughout the night for guests to hear - which affected a great deal. I voiced my concerns to Instant Request and after a number of emails and phone calls the told me they would offer no refund and would pass along the info to the DJ to speak louder next time. And on top of that, he put down my wedding, my timeline and my venue. He told me I was not being logical or rational and that I shouldn't expect a refund of any sorts since I had a negotiated rate to begin with. DO NOT HIRE INSTANT REQUEST FOR YOUR WEDDING! Go with someone else - I promise you'll be happy. Or... just go with a microphone and an iPod - we would've been better off!
Pros: Stuck to our playlist
Cons: DJ didn't talk loud, bad customer service
more