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Terrible Experience - Review by citysearch c | Linda Lee Bridal & Boutique

Linda Lee Bridal & Boutique

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Terrible Experience 9/24/2009

I went here because the bride was getting her dress here, therefore wanted all of her bridesmaids dresses ordered here. I found a dress I loved, eventhough the price tag was around 300 dollars. No big deal I figured, because it was good quality and I could wear it again. They had the sizing chart and my measurements, yet still said the chart was off and did not know what size to order. I am a 5/6 jean size and an 8 tops in dress size, yet they insisted on ordering my dress in a 10 with extra length. I didnt know what to say because I obviously am not the expert, and left it up to them. The dress came in and was at least 2 sizes too big, I refused to pay them extra for alterations, not to mention the dress was completely different than the one I tried on. They said because the one I tried on was a sample or something like that then they wouldnt be the same... okay, so whats the point in picking out a dress you like? At this point I was just done with them, they had been continuously rude and acted as if we were such a burden. The last thing I was going to do was pay them for their mistakes. It was as if they ordered dresses too big just to get the extra money for alterations. Now its a few days before the wedding, and even after a nice woman altered this dress, it still fits oddly. Its hard to completely chop up a dress and resize it! The bust is probably the size of a 36 DD when I am the average 34c... anyway, I would never EVER EVER reccomend going to this place. Ever. To put it simply, I think I could have gone to a place like David's Bridal and recieved better service, granted, the dress would not have been a better quality, but its not as if I can wear this one anyway. They certianly do not help wedding days beautiful. Terrible experience overall. Pros: absolutely none! Cons: terrible customer service, too many to name! more
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