I bought a folding tannue cover that began to separate due to a manufacturing flaw. Thinking it was past warranty, I went in to see if they could suggest a repair option.
They took photos, submitted them to the manufacturer and ended up replacing the whole unit.
While I was ready to settle for a quick fix, they gave me a real solution!
*tip of the hat*
thank you
Pros: Great service, They went out of their way to help.
Cons: can not think of any
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