We waited for 2 hours for them to come between the 10am-12 slot we'd been told they were scheduled to come. At 1pm, I had to leave, so I left my husband with a list of things for them to do. At 2:30, they finally showed up. They did most things on the list (not all, and definitely nothing beyond it) and then took off, leaving behind a bag of garbage in the hallway and some cleaning supplies. It was good work, but they came late and left some things around. I'd consider using them again, but would want a time slot guarantee (and maybe a phone # to call if they're late?) and be firmer with the walk-through.
Pros: they cleaned well
Cons: they were late, left garbage and cleaners
more