Overall I have always had very positive experiences at South Lamar Animal Hospital. The Vets I have seen have been knowledgeable and understanding and the front desk staff is always friendly and engaging. That said, after what I witnessed today, I am not at all surprised that I see new faces working there every time I come in. We seemed to have walked into a war today, there was a woman yelling and swearing at one of the front desk girls and then she threw a handful of papers at her . It was as if we weren't even there. The girl who was helping us was noticeably shaken up (understandably so) and needed a minute to compose herself after the assault. After reading some of the other reviews on this site I would assume that this woman was the office manager. I am giving the hospital as a whole a good review because this is the only bad experience I have had, but I must say I am thinking twice about the care my pets may be receiving if someone this unprofessional is running the hospital.
Pros: Great Vets, Great Front Desk Staff, Reasonable Prices
Cons: High Turnover, One Extremely Unprofessional Employee
more