2 separate complaints for 2 separate visits for 2 separate people.
1. I bought a very pricey mom's day spa package, in which a haircut was included. Her haircut was totally not her nor what she wanted to say the least. I went back to the salon with her to try to get the stylist to fix it, but it was too late. I guess they don't care after you have already paid them the big bucks. Don't pre-pay them, or you may not get the best service/quality!
2. I went to them for my eyebrows (waxing) after doing much research and seeing that they were the official site for miss teen or some pageant or another. I told the woman that I like my eyebrows thick and very specifically instructed her on how to do them and what hair to remove. She totally waxed off half my brows and I looked like a fool! Do not trust them to do your eyebrows.
Pros: nice atmosphere
Cons: not good at what they do
more