I don't understand how people can give these guys a 5 star rating. I might be wrong, their experiences might really have been great, but my suspicion is that it's because the folks who are happy with Super Automotive really are just used to being ripped off at dealers and are thus happy with their prices but aren't all that discerning with the quality of work done. I mean, they are much cheaper than shops you'd find in Hollywood or on the West Side, but if you're willing to drive just a bit further into the valley there are FAR better shops that do better work for lower prices.
These guys are probably the absolute worst body shop guys I've ever met. I'm not saying that you always get what you pay for, cuz you can find great deals around town sometimes, but don't be tempted by their low-ish quotes cuz the job they end up doing is just horrible. Shaun is the slimiest scumbag when it comes to negotiating prices, they take far longer than the amount of time they quote to get stuff done, and in the end their paint jobs are the most amateurish efforts I've ever seen. My girlfriend and I happened to both take our cars here without knowing that the other had until a few weeks ago when I was looking at her lame paint job and regretting my own. Not only are both our paints poorly matched (when we took delivery of our cars they'd told both of us to not wash the car for a week and now in direct sunlight the colors are obviously and exceedingly off) but the level of sheen is far duller than the original paint and there is this sorta micro-bumpy texture, like its been subtly sand-blasted, as if all they did was spray paint our cars and then called it a day. I don't think I'd have been satisfied with this paint job even if I was color-blind cuz the dullness is really obvious as is the difference in brightness of color. I don't think I'd have been satisfied even if I was blind, because that sand-blasted texture is something you can feel clearly with your fingers.
If there's one review I've posted that I'd recommend you take into serious consideration, it'd be this one, because paint jobs are far too valuable to take a risk on. If you want my recommendation for a great body shop, see my profile on yelp...
Pros: they make you think they're trustworthy.
Cons: they're really actually very untrustworthy.
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