I have tried to reach them by phone NUMEROUS times to inquire about availability of a particular product. I have NEVER had anyone answer the phone. Once you press "3" to speak to a sales associate (or "0" for that matter), the phone will ring and ring and ring...and ring. No one answers! It's incredible. One one occasion, I decided to try pressing the option for the Geek Squak, and surprisingly someone DID answer the phone! Once he told me he needed to transfer me to Media for the software I was looking for, voila! Same old store...the phone just rang...and rang...and rang.
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