I had a problem with my a/c and called several companies. It was hard to find someone who answers the phone or even returns messages. I finally found a company who came out and wanted to charge me over $3000 for the repair, which would take several days.
I called Capitol Mechanical for a 2nd opinion. They answered the phone right away, were very friendly, and scheduled someone to look at it right away. They told me the only thing I needed was a $40 part and an hour's worth of labor, and got the unit running that same afternoon!
I had agreed to pay their standard trip charge for the service call, but when they presented the bill, they told me there were waiving the trip charge because I am located only a few blocks from their shop. The unit works perfectly now, and I saved over $3000. I highly recommend them.
Pros: Friendly, honest, prompt
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