I would urge any homeowner or first time buyer to STAY AWAY from these thieves. Please do no make the same mistake I made! I bought over 200 sq ft. of marble tile from one of their stores, but my contractor would not use over one third of it saying the tiles were broken/cracked/chipped. The store owner would not refund or exchange, so I escalated to the corporate office. They said it's not their problem, that I had to deal with the local branch, and refused to give me a refund. So I had to buy more tile from somewhere else to make up for the defective ones I got from them. After writing them up online and filing complaints, I finally got a refund for the damaged tiles. But then they threatened to su e me because of my negative online reviews. I wonder how many other negative reviews they were able to hush up with similar threats... Save yourself the agony and just stay away from these goons.
Pros: Mediocre selection
Cons: Terrible customer service, inferior product
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