I have been employed here for 22 years, and have seen Thousands of our patients cared for over the years...many of which are still patients here and are extremely happy with their care, which are now grown and bringing their own families! I want to personally Thank each & everyone of you! While it is upsetting to have any negatives said about myself or any of the staff, what is more upsetting to me is when patients are allowed to write untruths or change details to justify their own unhappiness.\r
It is Standard to have dental films to do a proper Dental exam, how else can doctor see what is going on below the gum line or between teeth....any dental office or insurance carrier would agree! Especially as with Mommyof2, who not only did not want films, but we worked her into our schedule to be seen...with a small child in tow. \r
Any and all of our patients, know we always go over treatment and cost with them, as was done with ""Bad Experience! "" We have and are still Network Providers for Cigna...this can be verified on Cigna's website. All dental claims are sent within 1-2 business days of treatment, and while it is true that we did send a check back to Cigna on this account, it was because the insurance carrier paid it under the wrong doctor name, thus it had to be sent back to be corrected. The $600 she refers to, was her out of pocket after all claims and every claim was processed with a Network Discount. We are held to very High Standards by all insurance carriers. As for"" Bad News""...as you said yourself, we did and exam & cleaning.....and would have discussed your treatment needs with you...if you did not agree with treatment you are always welcome to get a second opinion or decline treatment...she did not ""BAM"" anything in your mouth, that you did not schedule to have done, or that your insurance did not agree with, or they would not have paid.
Pros: Offers Dental, Ortho & Perio in one location
Cons: We can't please everyone
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