I've been at Brykerwood for several years, and whereas I have often been satisfied with the clinic, I've had too many occasions where I have been upset with their service staff. In the past some staff have spoken to me with contempt, been sarcastic, rude, or acted cute. What makes matters worse is that when I've tried to talk to Brykerwood about this (twice) they have either ignored me, or worst still, treated me with the same contempt that their staff has directed towards me. The fact is, all I ever wanted was to be heard and offered a simple apology and Brykerwood refused. So I'll be moving onto a new vet and I hope that Brykerwood reads this and realizes that it is important to treat customers (especially long term customers) with respect.
Pros: Location
Cons: Service
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