Even though it was on a day that his clinic was closed, Dr. Epstein called me back soon after I left a message about coming in for the first time. He and his assistant were very friendly and professional and put me at ease. While we were in the office, he discovered that the two "lumps" on the longhaired cat's belly were cysts. He examined them closely and carefully removed them right there in the office, explaining what he was doing, and he didn't charge extra for it. He was very gentle with the cats and explained everything he was doing. He made recommendations and explained his reasoning for them. I feel confident that Dr. Epstein will take very good care of my two cats. My household recently expanded to include a large dog, and I will be bringing him to Dr. Epstein, as well.
Pros: Patient, thoughtful, loves animals, listens to you
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