Given the other reviews, I'm sure these guys know their stuff but they recently mis-diagnosed my car problem.
When I went to pick up my car, the mger/owner assured me all was repaired given he just test drove my car. I then paid up and less than a mile down the road, all the warning lights came back on and w/in another 2-3 miles, the car problem was back.
I called a Volvo dealership and another independent Volvo shop and provided them w/ the same description of my car issue as I had done for Bertone. Both of the other places independently diagnosed it as a separate issue. I since have had my car repaired based on the second and third opinions and the car is now running fine.
Perhaps the lesson here for all is, call around and get a second or third opinion before plopping down big $ for a car repair.
On a more personal level, I suppose I can understand that things get mis-diagnosed, but doing a test drive or shake out should tell you whether what was done fixed the issue.
Something went wrong here other than the mis-diagnosis.
Best of luck to Bertone and I'm sure they do good work - just not on the day I brought my car. I hope I was the exception but if I was not, I hope this summary provides a balanced perspective.
Pros: Seemed very knowledgeable
Cons: Over confident?
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