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bad, slow and rude. - Review by citysearch c | Westside/ritz Camera & Image

Westside/ritz Camera & Image

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bad, slow and rude. 8/27/2009

after 3 tries in ordering my holiday cards/photos (turned out blurry and off-centered) i am not sure why i continued to be a customer at this place. btw, i finally gave up and sent out blurry and off-centered holiday cards. the prices are unbelievable...in a bad way. then they wrecked a roll of film and still make me pay 12 dollars for it. 12 dollars for something that had to be thrown away. lastly, i brought in one roll of film and after 12 days, it still isn't ready. not one person has said sorry for the delay or anything. they keep saying it will be ready ""this afternoon"" and i have literally gone in 5 or 6 times only to be greeted by annoyed looks that im back. well, if my pictures would have come when you said they would, i would not be coming in every day. i'm completely blown away that this place has any customers at all. i'm even more blown away that they hire such rude people. i would be willing to forget such bad business if the employees were at all apologetic, but quite the opposite, my friends. Cons: slow service, overpriced, unapologetic for mistakes... more
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