After two weeks of getting no feedback from the owner on the staus of my vacuum I finally was able to resue my machine by going to his store and waitng until he arrived. Pleae note that during the two week period my vacuum was at his store there was no feedback from hm at all. I called, only to have no one answer (no answering machine as well) and drove to the store a few times, only to have no one there. On the day I got my vacuum back (I waited an hou until he arrived) he called me every name in the book and then told me I owed him $200. Please note that the machine remained untoiuched from when I dropped it off two weeks ago. Needless to say he was not getting $ 1 let alone $200. The guy is rude, unprofessional and an A@@. Will never go back and would be stunned if he does not go out of businee for the way he acts. \r
Two days later we brought our vacuum to Bristol Vacuum on Route 6 (worth the drive), owner called me back the next day to tell me the probelm and I picked up the vacuum two days later. What a concept treating a customer with respect.
Pros: Zero
Cons: Rude / Unprofessional / A**
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