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Lute Riley does not honor online car quotes - Review by citysearch c | Lute Riley Honda

Lute Riley Honda

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Lute Riley does not honor online car quotes 8/23/2009

Lute Riley Honda is practicing the old bait and switch. The car prices that they list online are not accurate because when you go to the dealership, they ""added-on"" these features. No car is without these add-ons. Just add $2500 to the online price to get the actual car price. Also, they will not honor online quotes because of the add-ons, even if you have it in writing. They list the car price online with all of the features, then when you get to the dealership, they tell you that the car has add-ons. These add-ons, which I didn't want, made the sticker price a couple more thousand dollars more, and they refuse to honor the agreed upon price, even if you bring it in writing, and they agreed that there would be no additional surprises. These add-ons should only cost a couple hundred dollars. For example, wheel locks that Honda sells for $65 (when you can find aftermarket for $25) in Lute Riley will cost you $295. Same factor you can apply to everything else they sell. So, since the price quoted did not include these add-ons, they add on a couple more thousand dollars. I asked for a car without the add-ons as listed online, but they said all of the cars have these add-ons. When we asked why these features weren't listed online with the actual price, we got no reply. Even when we talked with the manager about his illegal practices, he didn't seem to get it. He wasn't too bright. It's a shady place, and we did report them to the Federal Trade Commission. Lute Riley Honda's Internet Sales Manager admitted that they just want to get you into the dealership. In other words, you will never get the price they quoted you. Cons: Liars and cheats more
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