I had Sara cut and color my hair for years. But on my last trip in, I had something splash into my eye when the I was getting rinsed after my shampoo post foil removal and my eye burned. I let Sara and DeeDee, the salon owner know. The way things were left, I was told that it was just a coincidence this happened and pretty much tough luck. The owner said that she's had color and bleach in her own eyes with no problem. I ended up with an ulcer in my eye that an MD diagnosed. I'm happy with the hair but unhappy with how they handled the situation. You shouldn't have to go to the doctor after going to the salon. Don't let the same thing happen to you...
Pros: great cuts, coloring and environment
Cons: poor regard for client safety & handling client complaint
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