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No major complaints - Review by citysearch c | Legacy-GoHealth Urgent Care

Legacy-GoHealth Urgent Care

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No major complaints 8/22/2009

I've been here a few times over the years for ailments ranging from a common cold (boss sent me to be seen) to pneumonia to stitches. Overall I really can't complain. I don't have insurance and if you pay the bill the same day you get a healthy discount, which amounted to $100 off when I got stitches. Also, there is a pharmacy in the building and you can get many prescriptions for just $15 each (or less.) I think if you are proactive, know generally what's wrong and ask questions and suggest/refuse treatment you'll do just fine at this clinic. For example, I wasn't willing to pay more than $100 for x-rays to determine whether I have pneumonia or bronchitis so I requested to be treated for the worst case scenario. My only complaint is when I went in for stitches about a year ago, I had a gaping gash in my finger yet I still had to sit and wait for a while. It was busy, they were doing construction and the only chair left was directly beneath a skylight which made me hot and sort of sick. When I finally (!!!) got called in they looked at the finger and said oh, it's worse than I thought. Um, duh, that was why I drove down from Govt Camp to be treated even though I had dinner guests coming in a few hours. So when the receptionists asks someone for advice on whether to get a patient straight to a room or not, they need to ask a DOCTOR or NURSE not HS dropout medical assistant. I went back 10 days later to have the stitches removed and the doctor couldn't find the removal kit, so he used a razor blade to show the CNA an alternative method of removal. It hurt and wasn't please about that. Also if he had been able to find the removal kit the CNA would have removed the stitches which I wouldn't have allowed. I can remove my own stitches thank you very much if a doctor can't do it. Other than that I have had good experiences there and am glad they offer walk in service (though I wish they were open a lot later at night.) Pros: upgrading facilities, inexpensive prescriptions Cons: you have to wait for a while, even if you're bleeding more
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