Told it would be a week to 10 days before my computer could be looked at but if I wanted to pay an addtional 35 dollars they could get to it tomorrow. I asked if they did not have a backlog of work would they still charge the 35 dollars and they refused to answer the question. I bought this computer from the less then 6 months ago and this is the best they can do. Also have found out that some of the parts of the computer are sub-standard so I do not expect a long life from this computer. I paid plenty for it.
Cons: Poor Poor Customer Service
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